Readers of my blog express surprise when they discover that all my clients aren’t lawyers – indeed, a small but sizable percentage of my clientele consists of ordinary civilians, non-combatants, plain folk who have nothing whatsoever to do with law. But the people surprised by this situation are mostly biglaw lawyers – and what really surprises them is not that I work with non-lawyers, but that I work with non-lawyers employed in biglaw – secretaries, law librarians, human resources folks, paralegals and so on. In other words, what surprises them is that I work with those people, those other people.
You know…the Little People.
Before you pile, on accusing me of snobbery, let me point out that I’m the one who’s treating these card-carrying members of the hoi polloi, and often for sliding fees. Let’s also admit that a rigid social hierarchy exists at law firms – in fact, a very rigid social hierarchy, something akin to the caste system under the Raj.
At Shearman & Sterling, where I summered one year, and at Sullivan & Cromwell, where I worked after blowing off Shearman & Sterling because it wasn’t (sniff sniff) quite up to snuff (yes, that’s a social hierarchy, too), I distinctly remember encountering what were referred to as “attorney dining rooms.” These were private dining rooms – partners and associates only. The very existence of these exclusive (as in, everyone except lawyers was excluded) dining chambers sent something of a…uh…message. The lawyers at the firm didn’t require separate water fountains, but message-wise, the effect was along the same lines.
Granted, back in the days when I worked in biglaw, partners arrived at the office in horse-drawn broughams and sported top hats and tails. I fondly remember Old Caesar, the darkie who toiled cheerfully in the S&C stables, and Irish Polly, the scullery drab – and who could forget wee Pip, the cripple foundling lad who maintained the fire in my office, always stoking it high with coal on a cold winter’s morning to earn his ha’penny and an affectionate pat on his cinder-begrimed cap as he hobbled off on his homemade crutches. Those were merry times.
But I shouldn’t permit misty nostalgia for another era to distract from my serious message: No kidding, there really were dining rooms reserved for the lawyers (and for all I know, there still are) and the message around them was clear: No Little People allowed.
I received the following letter from “S”:
At Barnes & Noble, where I once worked as a marketing exec, we bandied about the phrase “aspirational purchase” to portray a small, but profitable segment of our sales.
A law student client – already an MBA – said she needed convincing to drop out of her third-tier school.
I spent the second year of my social work internship working at a community center, which offered one of the top smoking cessation programs in the country.
My client was sitting at her desk, drafting a complicated, rushed memo. The topic was an obscure derivative. She’d worked all weekend, then come in again early. Her head hurt. It was due at 5 pm. She could barely focus and was feeling panicked. It was 4 pm.
I received this timely and topical letter a few weeks ago:
The People's Therapist 